The UK healthcare scene is in the midst of an exciting makeover. Healthcare providers in the UK are jumping headfirst into the world of omni-channel strategies to revamp patient care. They’re...
Discover the essential components of cloud governance that help you to control costs, enhance security, and achieve efficiency in your cloud.
Virtual wards provides patients with remote acute care, creating benefits for patients and staff alike. We look at how technology supports virtual wards.
In this article we look at the various ways a Microsoft Teams Omnichannel solution can support you in enhancing your customer’s experience.
With growing digitisation, there’s no shortage of information you can find on the internet. But that’s led to information overload for many. Digesting, understanding and then distilling huge...
We were recently invited to celebrate success at an evening hosted by Megabuyte for 2021/22 award winners and alumni. Redcentric delivered a strong financial performance among its peers throughout the...
A large part of any IT budget today is sent to cloud providers like Amazon Web Services (AWS.) Understanding your cloud bill and learning how to budget for the cloud is a vital concern for you....
Thirty years ago, the customer service department was typically a binary play, handling posted letters or complaint forms and telephone calls. Twenty years ago, that world started to evolve, with...
Modern technology is constantly evolving, and there are always new opportunities to delight customers and staff by equipping them with new and improved digital resources. It can be daunting to take on...
Cybersecurity has never been more important, especially for companies that depend on digital workspaces. One study found that cybercriminals can breach the network perimeter of 93% of companies today...
Whether mandated by a formal ESG policy or merely prompted by a desire to ‘do their bit’, organisations are ramping up their sustainability and environmental action plans. The race is very much on...
The digital workspace movement has been building over the last several years, as companies shifted more of their workloads to software applications and cloud systems. Even if employees were in the...