Redcentric is honoured to have London West data centre recognised in CSA Awards
We are proud to announce that our partner, IWTM UK, has won the Environmental Contribution Award at the prestigious CSA Awards for their groundbreaking work at Redcentric’s London West data centre....
The top 5 security risks of remote working
Working remotely is convenient, but remote employees may unintentionally put your company’s data and networks at risk. Unsecured wi-fi connections, unattended computers, and data breaches are...
How you can improve your customer experience with enhanced MyMetrics reports
We understand that your customers’ experience is what matters to you. To help you improve your decision-making and provide transparency, we have significantly enhanced our MyMetrics reports...
Understanding ESG and its importance for Redcentric’s customers
About ESG Environmental, Social, and Governance (ESG) is a framework that helps organisations measure and manage their impact on the environment, society, and their own governance practices....
What is Microsoft Azure?
Explore all there is to know about Microsoft Azure, including how it works, Azure’s services and features, and the benefits of this global cloud platform.
Redcentric is first partner to deliver CX Analytics for Microsoft Teams to the marketplace in the UK
With the recent launch of Akixi’s CX Analytics for Microsoft Teams, we’re excited to be the first partner to be able to deliver this innovative solution to market.
Choosing the Right Managed Service Provider (MSP)
Today, organisations face increasing pressure to maintain and manage their IT infrastructure while concentrating on their core offer. Amidst rapid technological development in the Digital Age, it has...
Improving Customer Experience with Voice
Omni-channel communication is a game-changer in handling increasing customer expectations and an increasing number of customer touchpoints.
Enhance your call routing with Text-to-Speech
Are you tired of the tedious process of recording messages for your phone system? We look at how our bespoke text-to-speech application can transform your telephony experience.
AI transforming industries: A look at use cases across businesses
In today’s fast-paced business landscape, enterprises are constantly challenged by a myriad of obstacles, ranging from operational inefficiencies to intricate decision-making processes....
The Spring Budget 2024 – what you need to know for your business
It's crucial to stay informed about how government policies, such as the recent Chancellor’s Spring Budget, can affect our technology landscape. Here’s a breakdown of key points from the budget...
Unlocking innovation and opportunities with Azure AI
In the dynamic landscape of technological advancements, Microsoft has been at the forefront of innovation, with recent financial results revealing a remarkable surge in its Intelligent Cloud business....