We understand that your customers’ experience is what matters to you. To help you improve your decision-making and provide transparency, we have significantly enhanced our MyMetrics reports...
About ESG Environmental, Social, and Governance (ESG) is a framework that helps organisations measure and manage their impact on the environment, society, and their own governance practices....
In today’s interconnected world, the supply chain has become an increasingly vulnerable area, posing evolving risks and growing threats to business operations and the delivery of services. By...
A cloud consultant is an IT professional who specialises in cloud technology and solutions, including having an in-depth understanding of leading cloud providers, such as AWS and Microsoft Azure....
We can help you to complete your funding requests for the Gigabit Pathways initiative, supporting you in accessing improved connectivity to meet patient and digital transformation
Explore all there is to know about Microsoft Azure, including how it works, Azure’s services and features, and the benefits of this global cloud platform.
Akixi CX Analytics for Microsoft Teams is a game-changer for every single organisation that has invested in Microsoft Teams and wants greater visibility of calls to improve operational efficiency and...
Today, organisations face increasing pressure to maintain and manage their IT infrastructure while concentrating on their core offer. Amidst rapid technological development in the Digital Age, it has...
Reputation, retention, and customer satisfaction are the cornerstones of successful businesses, and delivering an exceptional customer experience to support this is paramount. Omnichannel solutions...
Cloud native refers to software-first computing, with infrastructure that’s specifically designed around the cloud environment – rather than as an added feature to existing hardware or physical...
In simple terms, cloud computing architecture refers to the way your cloud system is structured, and how various components combine to share information and resources across a virtual network. But...
Omni-channel communication is a game-changer in handling increasing customer expectations and an increasing number of customer touchpoints.