Lucy Taylor

Call Centre workers Omnichannel

Charting the ‘call to contact’ journey

Thirty years ago, the customer service department was typically a binary play, handling posted letters or complaint forms and telephone calls. Twenty years ago, that world started to evolve, with...

IT directors forum logo

IT Directors’ Forum

We are pleased to announce that Redcentric will be attending the IT Directors’ Forum on 17th-18th October at The Grove. IT and innovation is crucial for long term success. The Richmond IT...

Secure remote working

Secure SD-WAN: peace of mind for your network

Like almost every technology innovation ever, for every problem it solves, it trails another along in its wake. Take SD-WAN. It’s a popular choice for those looking for MPLS-level Quality of Service...

Environmental efficiencies mobile phone

If only all carbon reduction was this eSIMple

Whether mandated by a formal ESG policy or merely prompted by a desire to ‘do their bit’, organisations are ramping up their sustainability and environmental action plans. The race is very much on...

Woman working remotely using softphone voice

How to create a digital workspace

Productivity tools enable your teams to work better, but with various solutions available how do you start to create your digital workspace?

redcentric

Redcentric

0800 983 2522 sayhello@redcentricplc.com